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Shipping test-boxes


Fotis, Mark, others,

Now that we start shipping test-boxes again, please not the following:

* Before shipping a box, ask me for a signed service contract.  I have
  them in a folder on my desk.  The copy for the customer should be put
  inside the box.  

* For boxes that leave the EU, there should be a pro-forma invoice
  in the box, and a copy outside the box.  Ben/Martijn can produce
  these if necessary.

* When a box is ready, pack it and make sure that the contents cannot move
  around during shipping, e.g. secure the disk trays and antenna with a
  bit of cellotape.  If necessary, get some styrofoam chips or bubble
  foil.  Make sure the box is properly closed.

* When packing, assume that skynet will ignore all labels Fragile, 
  drop it, and handle it as if it was made of solid steel.

* Then bring the box to the FO, they have instructions on shipping them,
  all they need is a box and an address.

* Then send a mail to Ben and Martijn with: the billing information from
  the form, plus the amounts.  This will usually be 2,500 euro for the
  box, 250 for installation and an unknown amount for shipping.

Henk



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